Services

Mobile Operator Solutions

RGK Mobile offers mobile carriers a complete suite of payment technologies, while connecting them directly to leading service providers; creating a new revenue channel and ensuring customer satisfaction and loyalty.

General increase in ARPU

Full transparency Complete transaction reporting

Zero Marketing Budget

Premium Services Locally licensed

Complete Security Powerful fraud-control system

24/7 Local Customer Support

Selected RGK Mobile Client
Premium licesned services

Offered by world-leading mobile & entertainment service vendors

Games

Dance

Utilities

Dating

Sports

Online games

Health & Lifestyle

Video Streaming

Music

Customer Care

RGK Help provides customer support and handles subscriber queries related to subscription apps and content services.

RGK Help operators utilize the RGK Engine platform to monitor and resolve subscriber queries. Once a subscriber initiates a call, he goes through an IVR message, that identifies his issue.

When a conversation starts, the RGK Help operator already has analyzed all subscription and issue details and is ready to address and resolve these. Thanks to integrated functions of subscriber refund and phone number blacklist, operators are able to promptly react, including issues regarding fraudulant traffic.

International
multilingual support
Toll—free
support numbers
Fast operator
response
Quick query
resolution
Subscriber
has an issue
Subscriber
contact RGK Help
System analyzes
partner traffic
Instant
refund
Issue
resolved

RGK Engine — deep management & reporting

Full monitoring and management system, allows mobile operators for full transparency and management of their mobile subscription services portfolio.

RGK Mobile’s expertise and own mobile payment technical solutions allows for implementation of DCB on a ’turn-key’ basis. Moreover, we provide expertise in in local mobile content policies and regulations, yielding increased profitability, while maintaining subscriber loyalty.

RGK Engine Benefits:

Full-automation, no IT support required
End-to-end integration with
operators’management systems
Intuitive Dashboard
Detailed Reporting & Analytics
User Management
News, Support and Notifications
Anti-fraud Protection
Fraud Control

While accessing RGK Mobile’s media services, visitors are seamlessly screened through a process of fraud detection and protection, using neural networks and machine learning technologies

Multiple Protection Layers

  • Subscription volume level monitoring;
  • Manual filtering of harmful applications (clickjacking);
  • Basic common fraud detectors;
  • Automated monitoring system;
  • Payment page integrity checks;
  • Blacklist sceening;
  • Fraud control AI;
  • Traffic source partner screening;
  • Customer care.
Media
service
TDS

Interested in
becoming a client?

Sign up to our payment aggregation solutions and premium service offering today!

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